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FAQs

FAQs

Can I buy less than a container?

How often is your inventory updated?

What does “liquidation” inventory mean?

Can I request a spec sheet?

Do your modules come with a manufacturer warranty?

Can I reserve inventory?

Do you offer inverters, racking, or balance of system equipment?

Are all of your modules new?

Do you offer DDP/ Delivered pricing?

How soon will my order ship?

Can I arrange my own freight?

What should I do if my shipment arrives damages or incomplete.

How long does shipping usually take?

Do you ship to residential addresses or only commercial sites?

Is liftgate service available?

Can I get a freight estimate before placing an order?

Do you offer blind shipping or white-label delivery?

How do I request a quote?

Can I negotiate pricing?

What payment methods do you accept?

Do you offer financing or payment terms?

Is sales tax included in the quote?

Do prices include shipping?

What is your minimum order quantity?

How do I place an order?

Do I need to create an account?

What happens after I submit an RFQ?

Do you offer refunds or returns?

Who do I contact for support?

Can I speak with a sales rep?

Can I get alerts when pricing or inventory changes?

Do you offer volume discounts?

Have questions? We’ve got answers

Have questions? We’ve got answers

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